Payment Policy

Last updated: 27 August 2026

Secure payment in pounds sterling. All prices shown include UK VAT where applicable — there is nothing extra to pay on delivery.

Accepted payment methods

• Visa
• Mastercard
• Maestro
• Apple Pay
• Google Pay
• Shop Pay

The payment methods shown at checkout are the ones that apply. Some options may not appear depending on your country, device or browser.

Payment security

All payments are processed by Shopify Payments and its partners through secure gateways with SSL encryption. Your card details never pass through our servers and are never stored there.

Currency

All prices are shown in pounds sterling (£) and include applicable UK taxes. The amount charged is the price shown when you confirm your order. No hidden charges are added afterwards.

When you are charged

Payment is taken when you confirm your order. You immediately receive a confirmation email summarising your purchase.

Declined payment

If your payment is declined, check your card details and your card limit, then try again. If the problem persists, contact your bank or email us at support@nelvoire.com.